CSDP gives high-tech, medical, consumer product and industrial manufacturing and third-party service organizations the ability to automate and optimize every aspect of post-sales service delivery, including field service, customer service, and reverse logistics, with software that is configured by a process-driven approach, integrates to existing systems infrastructures, and begins with service contract, warranty and entitlement management to maximize profitability, and increase customer satisfaction and retention. 

 

 

Service Lifecycle Management Software

 

 
Testimonials

“In the past, we'd have to modify our processes to fit the system. Now the system can be easily modified to fit our processes. So the system meets our needs rather than dictating what we do. The CSDP team has been able to develop anything  we've thrown at them and we had a very smooth implementation - rolling it out, at once, to 150+ employees in multiple states, all in less than two weeks."
-David Mitchell, Vice President of Operations for CSI

“They do what they say they can do, and they do it very well. They are worth what we paid for the solution and then some.”
-VP of Operations of a Fortune 1000 office equipment company

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Why CSDP?
What We Do
          What is SRM
 Software?
          
CSDP's SRM Software
                  
Contact Center | Service Dispatch
                   Inventory Control Depot Repair
                   Knowledge Management | Reports |
                   Service Sales and Quote Generation |
                   Warranty Entitlement
 | Training |
                   Contracts & Billing | Scheduling |
                   Time Tracking
          SRM Relationship Wheel
          Professional Services
                   Process Consulting
                   
Project Management 
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CSDP Green
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eam |
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          Field Service
          
Reverse Logistics |
          Customer Support | 
          
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CSDP Green Business Certified 

 

CSDP Corporation | 15615 Alton Parkway, Suite 310 | Irvine | CA | 92618
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Speak Directly to an SRM Software Specialist: 1(888) 741-2737

Service Relationship Management is a Registered Trademark of CSDP Corporation.  SRM is a Trademark of CSDP Corporation.

 

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