Most of our competition developed their solutions by expanding their product range from either a CRM platform, capturing contact data or from an ERP platform where they captured warehouse management data and they expanded into services.  And a few expanded from scheduling or workforce management. 

We believe that the heart of service relationship management automation is in warranty, entitlement and contract management, which is what sets us apart.  We look at the world from the warranty out – what a customer is entitled to – so that you never over or under charge a customer for service.