CSDP has an experienced senior management team with significant expertise in service operations, software development and process management to deliver exceptional field service solutions, customer service solutions, and end-to-end service management solutions.
President, CEO and Chairman of the Board
As President, CEO and Chairman, Jerry Edinger is responsible for leading the strategic vision and growth of CSDP. He joined the company in 2008 after over 30 years at IBM, where he held several management and executive positions in IBM’s global services and support businesses. His background and expertise in leading IBM’s services and support practices provides a significant advantage in managing CSDP’s consulting and advanced services practice. In addition, he manages the day-to-day business operations of the corporation. Jerry serves as Treasurer of the Service Industry Association (SIA).
CFO, Senior VP
In charge of the creative development of CSDP’s service management solutions, David Englund is a critical component in delivering customer requirements. He leads the development teams in crafting the most cost effective and implementable SRM solutions. In addition to his technical responsibilities, he serves as CFO where he oversees the company’s financial and accounting functions. David has also served as project lead on several of CSDP’s larger clients such as IBM and Keyspan. Prior to joining CSDP, David created KEOSoft International Corporation, a software development company.