CSDP is a services-led software company with solutions that can automate and streamline the entire post-sale service delivery life cycle process including warranty & entitlement management, field service, reverse logistics and customer support.
Here are a few examples of what SRM solutions can do:
- On-Demand Work Flow – allows for changes to be made “on the fly” and for immediate response to business and environmental changes as they happen.
- Flexibility – systems that are tailored to the business, instead of trying to force fit out-of the-box solutions.
- Consolidation – a single, unified view of all customer and service delivery operations.
- Implementation in weeks instead of months providing immediate ROI.
- A services-led approach – transforms the delivery of services from OK to outstanding by maximizing business processes.
- Modular implementation – each module can be provided individually and can be easily added to existing infrastructure, extending the life of existing IT investments.