Listing by Solution:
Below are links to data sheets for each of our Service Relationship Management® (SRMTM) products.
Field Service
Typical modules with Field Service Software:
- Contact Center
- Dispatch
- Knowledge Management
- Report Writing
- Scheduling Optimization
- Warranty Entitlement
Add-on modules for Field Service:
- Contracts & Billing
- Depot Repair
- Inventory Management
- Service Sales & Quote Generation Software
- Time Tracking
- Training
Reverse Logistics
Typical modules with Reverse Logistics Software:
- Contact Center
- Depot Repair
- Inventory Control
- Knowledge Management
- Report Writing
- Warranty Entitlement
Add-on modules for Reverse Logistics:
Customer Support
- Contact Center
- Contracts & Billing
- Cloud/Saas Service Relationship Management
- Knowledge Management
- Report Writing
- Service Sales & Quote Generation
- Warranty Entitlement
Alphabetical Listing:
- Cloud/Saas Service Relationship Management
- Contact Center
- Contracts & Billing
- Depot Repair
- Dispatch
- Field Service Overview
- Inventory Control
- Knowledge Management
- Report Writing
- Reverse Logistics Brief Overview
- Scheduling Optimization
- Service Sales & Quote Generation
- Time Tracking
- Warranty Entitlement
Assessments:
- Revenue Leakage Assessment
- Reverse Logistics Assessment & Discovery
- Service Delivery Optimization Assessment & Discovery
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