SRM Buddy

Mobile Field Service Software

 

Our mobile field service solution, SRM Buddy, is easy to deploy, maintain and enables your field service technicians to have immediate information to get the job done right on the first call. SRM Buddy seamlessly integrates with our suite of Service Relationship Management software, built from the ground up from a services perspective.

Mobile field service requires all your service data to be accessible from any location. CSDP’s SRM Buddy makes pertinent information available in real time for all your field service technicians.

When a service technician is in the field they will have access to all the appointments for the day, job sites and maps, previously completed sub-incidents and service history, service level agreements (SLAs), customer information, part requirements and availability and more, increasing productivity and minimizing job execution time.

Whether your field service organization has 15 or over 2,000 service technicians, CSDP’s SRM Buddy will improve dramatically improve their efficiency.