Buzz  >  SRM Blog

CSDP's SRM Blog

Share

csdp, customer service delivery platform, service relationship management, SRM, proactive, reactive, customer service, service management

 

Reactive service—we all do it. It’s an integral part of what a good service company has to offer. For example, a customer calls in with a complaint, and you take care of it. Job done. However, fixing problems once they happen doesn’t always prevent the problem from reoccurring...

 

Read More »

   Green Business Certified

 

           >> Contact Us

Follow Me!

 

   Top Blog Entries  
  
 

News & Events

View a recording of our archived webinar with TSIA: Take Your Service Operation from OK to Very Good: Best Practices in Business Process Mapping.

Read how CSI achieved an 
ROI of 100% over investment using CSDP's SRM Solution.

Learn about Service Revenue Trends in TSIA's Service Revenue Trends Research Report.

 

Read our article about the benefits of "A Single View of Customers and Service Operations" published in Field Technologies Magazine.

 

View a recording of our archived webinar with Field Technologies Magazine

(Field) Servicing At The Speed Of Change: 3 Keys To Successfully Conquering Ever-Changing Business Requirements.

 


CSDP certified as a “Green Business” by the Institute for Green Business Certification.


  CSDP Home 
 
 
 

 
     
 Why CSDP?Who We AreSolutions BuzzResourcesTalk directly to an SRM
 
 • Our Story  • SRM BlogWhite Papers Software Specialist:
 What We Do

 • CSDP Green

 Industries Serviced • NewslettersCase Studies (888) 741-2737
   • What is SRM © Software?  • Team • Service Providers • News CenterWebinars
   • SRM © Software • Customers • OEMs/Manufacturers • CSDP on The WebSRM Product Info CSDP Corporation
   SRM Wheel • Careers • CRM/ERP Consultants 
Product Tour 15615 Alton Parkway
   • Professional Services   
Events Suite 310
 
     Irvine, CA 92618
       
     
 Contact CSDP
      Terms of Use
      Privacy Policy