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By Site Admin on 3/20/2012 11:23 PM

 End of ERP


Forbes published an interesting article declaring The End of ERP. The article contends that more and more companies are moving to a subscription model (think Netflix for movies and Pandora for music), which focuses on recurring customers rather than one-time product customers.  While not every company fits a subscription model, the focus on recurring service revenue should not be lost. Let’s face it, when a company sells a product, that customer relationship is not over. Often there is additional service revenue that can be generated from that customer.

By Site Admin on 3/7/2012 6:56 PM



If you joined us for our webinar titled, “2012 Service Delivery Automation Benchmark Results–How to stop revenue leakage & drive more revenue from services,” you heard Bill Pollock, president of Strategies for Growth SM, the official research partner of The Service Council TM, share the results of the Service Delivery Automation Benchmark Report, as well as got a look at some of the key trends and challenges that will likely have the greatest impact on the service industry in 2012. Mr. Pollock also provided a closer view into the future of cloud-based SaaS (software as a service) solutions.

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