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By Site Admin on 7/26/2011 1:43 AM

 

Single View of Customers

Recently, CSDP's CEO, Jerry Edinger, wrote the article below in Field Technologies Magazine titled, “A Single View of Customers and Service Operations.”

By Site Admin on 7/6/2011 9:51 PM

 

In over 100 product companies (including hardware and software companies, SaaS providers, large companies, mid-sized companies, etc.) that have been benchmarked with TSIA, data shows that the average revenue mix is roughly 60/40, where 60% of total company revenues are coming from products and 40% are coming from services.
 

By Site Admin on 7/6/2011 2:08 PM


Welcome to the fourth installment of our series of blogs based on the Service Revenue Trends joint research report from Technology Services Industry Association (TSIA) and CSDP. The report is based on extensive TSIA research including benchmarking and industry surveys.
 

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